BMW F SERIES / CUSTOM STEERING WHEEL

Returns Policy

You have the right to cancel your order within 14 days without providing any reason.

The cancellation period expires 14 days from the date you received the goods or from the date a third party designated by you, who is not the carrier, takes possession of the delivered product.

To exercise your right to cancel, you must inform us of your decision through a clear statement. You can notify us of your decision by:

- Email: mxatuning@gmail.com

- Phone/WhatsApp: +40750465269

- Visiting this page on our website:

[https://mxatuning.com/pages/contact]

We will refund you no later than 14 days from the day we receive the returned goods. The refund will be processed using the same payment method you used for the order [where possible], and you will not incur any fees for this refund.

Return Conditions

To be eligible for a return, please ensure that:

- The goods were purchased within the last 14 days.

- They are in their original packaging, undamaged, with no specific labels or markings missing.

- They include all original accessories and components.

- They show no signs of installation, painting, or welding.

Returns must be made using the same courier service to the specified address: **Strada Centaur Nr.2, Dumbrăvița, Timiș, 307160**

It is essential to pack the returned products properly to ensure they are adequately protected during transport.

Regarding the refund of returned goods, please do not request reimbursement through the online payment system. Processing will take place after our representatives receive and verify the returned products. We appreciate your patience and understanding during this process.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

We are not responsible for goods damaged or lost during return shipping. Therefore, we recommend using an insured and trackable postal service. We cannot issue a refund without actual receipt of the goods or proof of received return delivery.

If you have any questions about our Return and Refund Policy, please contact us:

- Email: mxatuning@gmail.com

- Phone: +40750465269

- Visiting this page on our website:

[https://mxatuning.com/pages/contact]

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.